Last updated: 3 November 2026
This Privacy Policy explains how personal information is handled when you visit JustCityGuide at https://www.justcityguide.com or contact its operator.
This notice applies to JustCityGuide and its city-guide sections on justcityguide.com, including JustAmsterdam, where the operator identified below is responsible for the service. The same centrally maintained notice is displayed within those city guides. External booking platforms and independently operated websites have their own notices.
1. Data controller
ML Soluzioni Web di Massimiliano Laudati
Nowogrodzka 31, 00-511 Warsaw, Poland
VAT: PL5252679264
Email: info [at] justcityguide.com (replace [at] with @).
2. Information we process
When you contact us, we receive the information you choose to send, such as your name, email address and message. Please do not send payment card details, identity documents or other sensitive information unless specifically requested through an appropriate secure channel.
Our hosting infrastructure processes technical information needed to deliver and protect the website, which may include IP addresses, requested pages, dates and times, browser information and server error logs.
Additional information may be processed by external services when their content is loaded or when you follow a link to another website. Cookies and similar technologies are described in our Cookie Policy.
3. Purposes and legal bases
- Responding to enquiries: taking steps at your request before entering into a contract where applicable, or our legitimate interest in answering general questions and managing correspondence.
- Operating and protecting the website: our legitimate interests in delivering content, maintaining reliability, preventing abuse and investigating technical problems.
- Legal obligations: compliance with obligations that apply to the controller, including responding to lawful requests from competent authorities.
- Optional analytics or marketing technologies: consent where required. Any such technologies must be assessed and configured accordingly before activation.
Providing information by email is voluntary, but we may be unable to answer a request without the details needed to handle it. Browsing this website does not itself constitute consent to optional tracking.
4. Service providers and other recipients
Information may be accessed by authorised personnel and providers supporting hosting, maintenance, communications and website security, within the limits needed for their work. Information may also be disclosed where required by law or to establish, exercise or defend legal claims. We do not make correspondence publicly available as a matter of course.
5. External services and affiliate links
JustCityGuide is an editorial portal and links to independent city guides and travel platforms. A booking or purchase made after following an external link is handled by the relevant provider under its own privacy notice. We do not collect your card details through those external booking processes. An affiliate link may contain a referral identifier used by the destination platform.
Remote resources, such as fonts, can cause your browser to communicate technical information to their providers. The precise services and any associated cookies should be read together with the Cookie Policy.
6. International transfers
Some service providers may process information outside the European Economic Area. Where this involves a transfer of personal data subject to the GDPR, the applicable transfer mechanism must be identified, such as an adequacy decision or appropriate safeguards including standard contractual clauses. Contact us for information about the safeguards applicable to your data.
7. Retention
We retain enquiry information for as long as needed to answer and follow up on the request, and longer only where necessary to meet a legal obligation or handle a dispute. Technical logs follow the retention settings of the relevant hosting and security services. Cookie lifetimes depend on the specific cookie and are addressed in the Cookie Policy.
8. Your rights
Subject to the conditions in applicable law, you may request access, correction, erasure, restriction, portability or object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting the lawfulness of processing before withdrawal.
Send requests to info [at] justcityguide.com. We normally respond within one month; any lawful extension will be explained. We may need proportionate information to verify your identity. You may also complain to the competent data protection authority, including the authority where you live or work or where an alleged infringement occurred.
9. Updates and contact
We may update this notice when the website or its processing changes. The date above identifies the latest revision. Questions can be sent to the contact address in section 1.
